Tell us Once Service
Tell Us OnceTell Us Once lets you report a death to most government organisations in one go.
This service is available online or at your appointments with the local council registrar.
How to use Tell Us Once
Ask if your local council's register offices offer the Tell Us Once service when you're booking your appointment to register the birth or death. Not all do.
If they do, the registrar can help you use Tell Us Once at your appointment, or you can do it yourself afterwards.
If they don't, you must register the birth or death and let relevant parts of government know about it yourself.
Using Tell Us Once at your appointment
Tell the registrar you want them to help you use Tell Us Once at your appointment.
The registrar will agree with you which government departments and services will be told.
Information you need to use Tell Us Once
Bring this information with you to your appointment if you want the registrar to help you use Tell Us Once.
Bring the following information about the person who has died if you have it:
date of birth (you must bring this to use Tell Us Once)National Insurance numberdriving licence and passport numbersdetails of any benefits and local council services they were getting (eg the State Pension or a Blue Badge)name and address of their next of kinthe name, address and contact details of the person or company dealing with their estate (property, belongings and money), known as their 'executor' or 'administrator'
You must get the permission of the next of kin, the executor, administrator or anyone who was claiming joint benefits with the deceased before you give their details.
Using Tell Us Once yourself after a death
You must ask the registrar at your appointment for some additional details to use Tell Us Once yourself.
To use the online service, ask the registrar for your Tell Us Once reference number.
To use the phone service, ask for:
- the Tell Us Once service phone number
- your Tell Us Once reference number
What Tell Us Once does
- work out final payments of benefits for the person who's died (including the State Pension) and tax credits
- make arrangements for Income Tax, National Insurance and Council Tax
- cancel the passport and/or driving licence of the person who's died (if you've provided this information)
- let local council services know so they can make arrangements about council housing and Blue Badge schemes
- make sure the person's name is removed from the electoral register (also known as the electoral roll)